-
3 Customer Service Trends to Watch Out for in 2019
How well have your customer service metrics been doing lately? If they’re at the same level as they were at the start of the year, then here’s how you can come out on top. Follow the latest customer service trends of 2019, and step up your game! Continue Reading
Read More » -
The Importance of a Workplace that has Traditional and Non-Traditional Practices
As generations are changing, it’s important that workplace practices also undergo some changes. Traditional practices have always been the backbone of various companies but they’re being modified to accommodate the younger generations. Continue Reading
Read More » -
Generating Sales Through Your Website
Why have you set up a website? The core goal of every entrepreneur is the same. Target the online and tech-savvy audience and entice them to buy from you. But obviously, none of your potential customers will buy from you just like that. Continue Reading
Read More » -
Why Does the Pharma Industry Have to Let Go of Self-Regulation Practices?
Over the years, the pharma industry has grown to be an entity on its own. With minimal involvement of outside authorities, the task of enforcing, maintaining and regulating industry standards has always been done on a self-practice basis. Continue Reading
Read More » -
Taking a Closer Look at How the Nature of Sales Has Evolved
Over the years, the consumer market has changed which has led to the evolution of the nature of sales too. Despite the fact that sales are a function that has been around for centuries, it has now changed to accommodate the changes in the market. Continue Reading
Read More » -
How is the Use of AI Improving Customer Support Services?
When you’re thinking of improving your customer support services, making use of AI based options, such as Live Chat, is usually not the first thing on your list. While chatbots were annoying in the past, the consumers are actually very fond of the new and improved AI that is now incorporated into customer support services. Continue Reading
Read More » -
Are Bad Vaccines Responsible for the Growing Rate of Vaccine Exemptions?
As medical science seems to take a step in the future with AI and more, it appears that we are taking a step back in some areas too. More and more people are getting vaccine exemptions which have led to the resurgence of diseases like measles, rubella vaccine, and even mumps. Continue Reading
Read More » -
Understanding the Impact that Amazon Has Made on the FMCG Industry
Amazon has not only made Jeff Bezos a billionaire, but it’s also revolutionized the fast moving consumer goods (FMCG) industry completely. Starting out as just a small platform that sells library books, it’s grown to encompass various categories. Continue Reading
Read More » -
Selling to Millennials – 4 Tips on How to Sell Well to Them
With each passing year, the market demographic is changing. Millennials are quickly becoming the majority in most markets. Marketing techniques, that have previously worked with Baby Boomers or Gen X, don’t work on millennials. Continue Reading
Read More » -
How Storyboarding Helps You Create More Engaging Content
Usually, movies or film-based projects like TV commercials involve the exciting process of storyboarding. However, it shouldn’t just be limited to one area. When used effectively, storyboarding can help you create more engaging content. Continue Reading
Read More »