Manal Haddad

4 Things to Know Before Hiring Freight Forwarders

Freight forwarders are the unsung heroes of international trade and play a crucial role in the efficient operation of multinational corporations. They are in charge of choosing the finest solutions for the distribution requirements of their clients.

Moving goods effectively and in an environmentally friendly way from one part of the world to another is what freight forwarders thrive upon. However, genuine and professional skills are required to ensure cargo arrives at the correct location on time. So, if you’re thinking about shipping products worldwide, then there is no doubt that hiring a freight forwarder is the best decision you will ever make.

However, that doesn’t mean you put pen to paper with the first freight forwarder you find online. So, with that in mind, here are a few things you need to consider before hiring freight forwarders for your business.

Estimated Delivery Times

One of the most important things to know before hiring freight forwarders for your business is the time it will take them to deliver products to your customers. Here, you should request price and shipment time estimates from at least two freight forwarding companies.

However, you should exercise caution if one company can ship your product much more quickly than the others. They might not have accounted for current transportation or customs backlogs. Ultimately, hire a freight forwarding company that can promptly deliver your products to your customers’ doorsteps without underestimating the process’s length.


Before hiring freight forwarders for your business, asking your shortlisted companies for a list of references will be wise. Once you have the list, the next step is to contact these references. That said, don’t forget to inquire about the freight forwarder’s service quality.

You would want to know whether the freight arrived on schedule if the total cost was more or cheaper than the estimated cost, and whether the freight forwarder kept them informed on their shipment’s location and arrival time. Ultimately, you can learn more about a freight forwarding business’s operations and approach to clients by contacting references and asking relevant questions.

Availability of On-Site Experts

The presence of a local customs expert is one of the lesser-known aspects to take into account when hiring freight forwarders. At the end of the day, different countries have different procedures for passing your cargo through customs.

Some freight forwarders collaborate with or frequently employ local customs specialists in the nations they ship to and from. This specialist can offer the freight forwarder advice on swiftly and efficiently clearing your cargo through customs while notifying them of current customs wait times.

Experience in the Freight Forwarding Field

When you’re considering hiring freight forwarders, experience is something you need to consider before putting pen to paper. Experienced freight forwarders know where to look when it comes to low-cost freight shipping options, how to complete customs paperwork, how to deal with customs problems, and how to get your shipment back on track in the event of a delay. They can provide a reasonable schedule and price range for your freight requirements.

Wrapping Up

When hiring freight forwarders, every business has its own set of requirements to fulfill. While some companies might hire freight forwarders based on the cost of services alone, this article covers other things you must consider to hire the best freight forwarding company!

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